FAQ

Free shipping is available to customers with an order value over $250.00 and weight under 25 kilograms. This discount is automatically applied to the order total or shopping cart total.

We reserve the right to exclude certain products from this promotion, details of which can be found on each product page. These excluded products may change at any time. This offer cannot be used in conjunction with any other promotional code on the website.

If you have any questions, please contact us;

Office Phone- 07 5533 2431

Mobile- 0455 332 431

Email- [email protected]

Go to your shopping cart, by clicking in the top right corner of the page, or in the menu at the bottom of the page.

Input your billing address, shipping address (if different from billing address), select shipping method and input payment details.

If you require further help, please contact us at;

Office Phone- 07 5533 2431

Mobile- 0455 332 431

Email- [email protected]

Yes, you can log into your account by clicking in the top right corner of the website or through the menu at the bottom of the page.

There you will find your dashboard with previous orders.

Yes, please contact us immediately if you wish to change an order where payment has already been submitted. If payment has not been submitted, you can log into your account by clicking in the top right corner of the website or through the menu at the bottom of the page.

There you will find your dashboard with your order. You can cancel it and resubmit a new one with changes you would like.

Office Phone- 07 5533 2431

Mobile- 0455 332 431

Email- [email protected]

You can log into your account by clicking in the top right corner of the website or through the menu at the bottom of the page.

There you will find previous orders, as well as account details, addresses and payment methods.

Yes, we use a secure SSL connection that ensures the safety of your credit card details. You will notice the padlock symbol in the address bar and the web address begins with https:// (the s stands for ‘secure‘).

If you have any concerns, please contact us at;

Office Phone- 07 5533 2431

Mobile- 0455 332 431

Email- [email protected]

We accept credit card payments (Visa, Mastercard or American Express), Paypal or Apple pay.

Shipping is calculated automatically. You can calculate the shipping costs in your Shopping Cart.

Shipping is automatically calculated based on your location and Australia Post rates. You can choose as fast as the ‘Australia Post Express Post (Guaranteed Next Business Day)’ shipping option. Please allow 1-2 business days for order processing.

If you have an urgent order or would like further Courier shipping options, please contact us at;

Office Phone- 07 5533 2431

Mobile- 0455 332 431

Email- [email protected]

Yes, Australia Post offers tracking on Regular Post, Parcel Post and Courier Post options. You can track your item on the Australia Post website by following this link – https://auspost.com.au/mypost/track/#/search

You can also add extra security by choosing extra cover and signature on delivery for your order. We recommend these options, especially for large orders.

 

We recommend that you select ‘Signature on Delivery’ and ‘Extra Cover’ to minimise the risk of your order not arriving as expected.

Damage to goods in transit or lost orders are not the responsibility of Brewing Revolution or their associated interests or entities. For further information, please see our Returns Policy. 

If your order doesn’t arrive, please contact us to discuss a suitable and equitable solution.

Office Phone- 07 5533 2431

Mobile- 0455 332 431

Email- [email protected]

We recommend that you select ‘Signature on Delivery’ and ‘Extra Cover’ to minimise the risk of your order not arriving as expected.

Damage to goods in transit or lost orders are not the responsibility of Brewing Revolution or their associated interests or entities. For further information, please see our Returns Policy. 

If your order arrives incomplete or damaged, please contact us to discuss a suitable and equitable solution.

Office Phone- 07 5533 2431

Mobile- 0455 332 431

Email- [email protected]

Please choose carefully as there will be no refunds on products simply due to change of mind. If your product is not as advertised, faulty or doesn’t meet current standards as required by current Australian law, we will replace, rectify or repair as per current consumer legislation.

Please refer to our Returns Policy for more information. 

Our Returns Policy can be found here.

Our Privacy Policy can be found here.

If you have any further questions, please contact us at;

Office Phone- 07 5533 2431

Mobile- 0455 332 431

Email- [email protected]